Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by Proekspert Group AS, a company registered in Estonia with registration number 12770909 ("Company," "we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

2. Definitions

• "Services" means computer programming, software development, and related IT services provided by the Company
• "Client" means any individual or entity that engages our services
• "Agreement" means any contract or service agreement between the Company and Client
• "Deliverables" means software, code, documentation, or other work products created under an Agreement
• "Website" means our website and all related pages and content

3. Services

3.1 Service Description

We provide computer programming and software development services including but not limited to:

• Web application development
• Mobile application development
• Backend system development
• Cloud solutions and migration
• Data analytics and business intelligence
• Cybersecurity consulting and implementation
• IT consulting and strategy

3.2 Service Delivery

Services are provided according to specifications agreed upon in individual service agreements. Timelines, deliverables, and payment terms are specified in each project agreement.

4. Client Obligations

Clients agree to:

• Provide accurate and complete information necessary for service delivery
• Respond promptly to requests for feedback and approvals
• Make timely payments according to agreed terms
• Provide necessary access to systems and resources
• Comply with applicable laws and regulations
• Respect intellectual property rights of third parties

5. Payment Terms

5.1 Pricing

Pricing for services is specified in individual agreements. All prices are exclusive of applicable taxes unless otherwise stated.

5.2 Payment Schedule

Payment terms are established in each service agreement. Standard payment terms are:

• Initial deposit: 30-50% before work commencement
• Progress payments: As specified in project milestones
• Final payment: Upon completion and delivery
• Payment due: Within 30 days of invoice date

5.3 Late Payments

Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law. We reserve the right to suspend services for overdue accounts.

6. Intellectual Property

6.1 Work Product

Unless otherwise agreed in writing, all custom software and deliverables created specifically for the Client become the intellectual property of the Client upon full payment.

6.2 Pre-existing IP

We retain ownership of all pre-existing intellectual property, methodologies, tools, and general knowledge used in providing services.

6.3 Third-party Components

Deliverables may include third-party components subject to their respective licenses. Clients are responsible for compliance with such licenses.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of business. This obligation continues indefinitely beyond the termination of any agreement.

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that services will be performed in a professional manner consistent with industry standards. Software deliverables are warranted to function substantially as specified for 90 days after delivery.

8.2 Disclaimer

EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

10. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws. Clients remain responsible for their own compliance with data protection regulations regarding any personal data they provide or we process on their behalf.

11. Force Majeure

Neither party shall be liable for delays or failures caused by circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, pandemics, or network failures.

12. Termination

12.1 Termination Rights

Either party may terminate an agreement with written notice. Specific termination terms are outlined in individual service agreements.

12.2 Effect of Termination

Upon termination:

• Client pays for all services performed to date
• We deliver all completed work product
• Confidentiality obligations continue
• Each party returns confidential information

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Estonia. Any disputes shall be subject to the exclusive jurisdiction of Estonian courts.

13.2 Dispute Process

We encourage resolution of disputes through good faith negotiation. If unsuccessful, disputes may be resolved through mediation or arbitration as agreed by the parties.

14. Website Use

14.1 Permitted Use

You may use our website for legitimate business purposes. You may not:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems
• Transmit malicious code or viruses
• Violate intellectual property rights
• Interfere with website operation

14.2 Website Content

Website content is provided for informational purposes. While we strive for accuracy, we make no warranties regarding content completeness or accuracy.

15. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with any applicable service agreements and our Privacy Policy, constitute the entire agreement between the parties regarding use of our website and services.

18. Contact Information

For questions about these Terms, please contact us:

19. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.